From IOUs in a notebook to credit that manages itself
Take an advance and hold it on the customer's name
A customer pays up front, in cash, by card or by bank transfer. Hajza issues a voucher with its own code and a printable receipt, and holds the money as store credit against that customer: received, but not yet earned. Take a deposit for a big job or top up a regular's balance.
Spend it on the next bill in one step
When the customer books or buys again, choose store credit at checkout and their balance is applied for you, oldest-expiring credit first. If it covers part of the bill, the rest is split across other methods. An advance reserved for a booking is applied to that booking automatically.
Refundable, with an expiry if you want one
If a customer wants their unused advance back, refund what's left in a tap. You can also set credit to expire after a while, so old balances don't hang over your books forever. Either way, the remaining amount is always clear.
The details that keep advances tidy
Per customer
Every advance sits against the right customer's name.
Oldest first
Credit closest to expiring is used before it lapses.
Voucher codes
Each advance gets its own code and a printed receipt.
Optional expiry
Set how long credit lasts, or let it stay.
Safe to spend
Credit can't be overspent; the balance is enforced.
Full history
Every top-up, spend and refund, on the record.
Take an advance in seconds, the rest is automatic
Record the advance
Take the money and add it as the customer's credit.
They book or buy
Choose store credit at checkout and the balance is applied.
Refund if asked
Hand back whatever's left whenever they want it.
Questions about Store Credit and Advances
Is an advance taxed when the customer pays it?
No. An advance is held as credit, not counted as a sale, so it carries no tax until it is spent. Tax is charged on the booking or purchase it is used for.
Can a customer get their unused credit back?
Yes. Refund the remaining balance in cash, in full or in part. Anything already spent is never refunded, and whatever you don't refund stays available to spend.
Does store credit expire?
Only if you want it to. Each voucher can carry an expiry date, which defaults to your branch's setting. Expired credit can no longer be spent but stays on record.
Which businesses can use store credit?
Salons, barbers and spas, where customers pay ahead for packages and appointments. It is not offered to retail and wholesale shops, and it needs a connection, so it is not available on the offline POS.