Salon and POS terms explained
By the Hajza team Updated
The short answer
This glossary explains the twelve terms you will meet most often in Hajza, from venue and booking to shift report and bonus tier. Each has a plain meaning in a sentence or two and a link to the page that shows it working, so you can read the software's screens without guessing.
The terms
- Venue
- One of your locations or branches. Each venue has its own staff, stock, shifts and bills, and each one is billed separately. Multi-Branch
- Service provider
- A team member who performs services, such as a barber, stylist or therapist. Bookings and commission are tracked for each service provider. Staff Payroll and Commission
- User and role
- A user is someone who signs in. Their role is the set of permissions that decides what they can see and do, and they can be given access to one branch or several. Team and Permissions
- Booking
- An appointment or a walk-in for one or more services. One booking can hold services by different staff members. Online Booking and Calendar
- Timeline
- The day's bookings shown in columns, one per staff member. It updates live on every screen, and a booking can be dragged to a new time. Online Booking and Calendar
- Shift
- A working day at a venue, opened with the cash in the drawer and closed with a cash count. Shifts and Cash Reconciliation
- Shift report (Z-report)
- The end-of-day summary, the report other tills call a Z-report: sales by payment method, tips, tax, staff earnings, and the counted cash set against what the system expected. Shifts and Cash Reconciliation
- Commission
- A staff member's share of the work they personally did, worked out on what customers paid for their services. Staff Payroll and Commission
- Bonus tier
- A target that pays a set reward once a staff member's work for the period reaches it. When several are reached, the highest one is paid. Staff Payroll and Commission
- Loan or credit
- Money a customer owes you, or an advance paid to a staff member, tracked until it is repaid. Customer Credit and Staff Advances
- Storefront
- Your public online store, where customers browse your products, add them to a cart and place an order that arrives in Hajza. It is an add-on. Online store
- Booking page
- Your public link where customers book their own appointments. It is an add-on for salons, spas and barber shops. Online Booking and Calendar